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Paper Type
ERF
Abstract
The underrepresentation and high attrition rates of minorities in the IT workforce remain critical challenges despite diversity initiatives. Systemic barriers, including workplace biases, limited mentorship opportunities, and rigid workplace structures, hinder career advancement and drive turnover. This scoping review examines these challenges and identifies retention strategies for underrepresented IT professionals. Using the PRISMA framework, 1,241 articles were screened, with 30 peer-reviewed studies included. Six core strategies were identified: mentorship and sponsorship programs, employee resource groups (ERGs), flexible work policies, workplace accommodations, inclusive hiring practices, and diversity, equity, and inclusion (DEI) training. However, these strategies face challenges such as inconsistent implementation, limited access to informal networks, and lack of structural reform. These preliminary findings provide a foundation for future research, including stakeholder consultations and cross-sector comparisons, to validate and refine strategies. This in-progress study underscores the need for targeted approaches to foster a more inclusive IT workforce.
Paper Number
2225
Recommended Citation
Gonzalez, Paola A. and Karimy, Pourya, "Breaking Barriers: Retention Strategies for Underrepresented Groups in the IT Workforce" (2025). AMCIS 2025 Proceedings. 7.
https://aisel.aisnet.org/amcis2025/social_inclusion/social_inclusion/7
Breaking Barriers: Retention Strategies for Underrepresented Groups in the IT Workforce
The underrepresentation and high attrition rates of minorities in the IT workforce remain critical challenges despite diversity initiatives. Systemic barriers, including workplace biases, limited mentorship opportunities, and rigid workplace structures, hinder career advancement and drive turnover. This scoping review examines these challenges and identifies retention strategies for underrepresented IT professionals. Using the PRISMA framework, 1,241 articles were screened, with 30 peer-reviewed studies included. Six core strategies were identified: mentorship and sponsorship programs, employee resource groups (ERGs), flexible work policies, workplace accommodations, inclusive hiring practices, and diversity, equity, and inclusion (DEI) training. However, these strategies face challenges such as inconsistent implementation, limited access to informal networks, and lack of structural reform. These preliminary findings provide a foundation for future research, including stakeholder consultations and cross-sector comparisons, to validate and refine strategies. This in-progress study underscores the need for targeted approaches to foster a more inclusive IT workforce.
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