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Paper Type
ERF
Abstract
Business analytics (BA) has been highlighted over the past decade as a critical tool for improving organizations’ decision-making. Despite a heavy research focus on the relationship between BA and firm performance, few studies have addressed dynamic managerial capabilities and how ambidextrous BA use contributes to better decision-making in organizations. To address these research gaps, the study proposes a theoretical model that investigates the antecedents and consequences of ambidextrous BA use. Dynamic managerial capabilities, as the antecedents, include paradoxical managerial cognition (integrative complexity and holistic thinking) and data literacy.
Paper Number
1355
Recommended Citation
Im, Ghiyoung; Cho, Sunyoung; and Chung, Claris Yee Seung, "Unboxing BA Use to Enhance Decision-Making Effectiveness – Role of Managerial Capabilities" (2024). AMCIS 2024 Proceedings. 1.
https://aisel.aisnet.org/amcis2024/stratcompis/stratcompis/1
Unboxing BA Use to Enhance Decision-Making Effectiveness – Role of Managerial Capabilities
Business analytics (BA) has been highlighted over the past decade as a critical tool for improving organizations’ decision-making. Despite a heavy research focus on the relationship between BA and firm performance, few studies have addressed dynamic managerial capabilities and how ambidextrous BA use contributes to better decision-making in organizations. To address these research gaps, the study proposes a theoretical model that investigates the antecedents and consequences of ambidextrous BA use. Dynamic managerial capabilities, as the antecedents, include paradoxical managerial cognition (integrative complexity and holistic thinking) and data literacy.
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