Paper Type

Complete

Abstract

While much research has been done to mitigate misinformation, to date no paper has explored the repercussions and aftermath of misinformation correction conversations (MCC). This study explores the experiences of people who engaged in misinformation conversations within their personal networks. We explore these MCCs through the eyes of the initiators by conducting 11 interviews with those who had talked to friends or family members about the untruthfulness of what they had posted. This study sheds light on emotional and social dynamics of these interactions, the effectiveness of various approaches and strategies, and the overall consequences of these interactions. This study delves into the socio-emotional complexity associated with human-centric approaches in the context of misinformation correction.

Paper Number

1596

Author Connect URL

https://authorconnect.aisnet.org/conferences/AMCIS2024/papers/1596

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Aug 16th, 12:00 AM

Misinformation Correction Conversations: The Experiences of Those Who Care Enough to Say Something

While much research has been done to mitigate misinformation, to date no paper has explored the repercussions and aftermath of misinformation correction conversations (MCC). This study explores the experiences of people who engaged in misinformation conversations within their personal networks. We explore these MCCs through the eyes of the initiators by conducting 11 interviews with those who had talked to friends or family members about the untruthfulness of what they had posted. This study sheds light on emotional and social dynamics of these interactions, the effectiveness of various approaches and strategies, and the overall consequences of these interactions. This study delves into the socio-emotional complexity associated with human-centric approaches in the context of misinformation correction.

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