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Paper Type
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Abstract
Technology integration in the financial sector holds immense potential to address critical global challenges. This paper presents a case study of the Egyptian fintech market and its role in advancing financial inclusion (FI). We reviewed literature on fintech in emerging markets and interviewed experts in the Egyptian fintech sector. To assess fintech-led FI, we apply Amartya Sen's capability approach. Our findings reveal distinct characteristics in the Egyptian fintech market compared to other developing countries, emphasizing the need for further research in the Middle Eastern region. Scarce research in this region highlights significant developments that warrant analysis. Our research underscores the importance of distinguishing between voluntary and involuntary exclusion in addressing FI and implicates that the difference between voluntary and involuntary exclusion is often disregarded in FI strategies.
Paper Number
1566
Recommended Citation
Samy, Nadine; Kernstock, Philipp; Volland, Kelly; and Hein, Andreas, "Driving Financial Inclusion through FinTechs – The Case of Egypt" (2024). AMCIS 2024 Proceedings. 4.
https://aisel.aisnet.org/amcis2024/soc_inclusion/social_inclusion/4
Driving Financial Inclusion through FinTechs – The Case of Egypt
Technology integration in the financial sector holds immense potential to address critical global challenges. This paper presents a case study of the Egyptian fintech market and its role in advancing financial inclusion (FI). We reviewed literature on fintech in emerging markets and interviewed experts in the Egyptian fintech sector. To assess fintech-led FI, we apply Amartya Sen's capability approach. Our findings reveal distinct characteristics in the Egyptian fintech market compared to other developing countries, emphasizing the need for further research in the Middle Eastern region. Scarce research in this region highlights significant developments that warrant analysis. Our research underscores the importance of distinguishing between voluntary and involuntary exclusion in addressing FI and implicates that the difference between voluntary and involuntary exclusion is often disregarded in FI strategies.
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