Paper Type
Complete
Abstract
This paper considers the impact of excessive security requirements, which may lead the risk of security burnout felt by employees. By using security Job Demands-Resources (JD-R) model, which is used to understand burnout, we investigate the mechanisms of security burnout by identifying security demands and security resource, which in turn impact on intention to comply with information security policies. It is important to identify security burnout specific antecedents rather than using JD-R model so that it can reflect the nature of IT. To explore the impact of security demands and resources on security burnout, we employed a 2x2 factorial experimental design mixing security demand (high/low) and resource (high/low) treatments. The results of this study suggest that security demand, especially inappropriateness of security policies, could enhance employees’ feelings of burnout. Therefore, careful approach is needed when introducing additional security policies as it may increase the risks of burnout felt by employees.
Paper Number
1290
Recommended Citation
Kim, Sumin and Marett, Kent, "Security Burnout Dilemma: A Test of the Job Demands - Resources Model" (2024). AMCIS 2024 Proceedings. 22.
https://aisel.aisnet.org/amcis2024/security/security/22
Security Burnout Dilemma: A Test of the Job Demands - Resources Model
This paper considers the impact of excessive security requirements, which may lead the risk of security burnout felt by employees. By using security Job Demands-Resources (JD-R) model, which is used to understand burnout, we investigate the mechanisms of security burnout by identifying security demands and security resource, which in turn impact on intention to comply with information security policies. It is important to identify security burnout specific antecedents rather than using JD-R model so that it can reflect the nature of IT. To explore the impact of security demands and resources on security burnout, we employed a 2x2 factorial experimental design mixing security demand (high/low) and resource (high/low) treatments. The results of this study suggest that security demand, especially inappropriateness of security policies, could enhance employees’ feelings of burnout. Therefore, careful approach is needed when introducing additional security policies as it may increase the risks of burnout felt by employees.
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