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Paper Type
Complete
Description
Despite the merits of business model (BM) digitalization to sustain organizational competitive advantages, many firms are cautious to digitalize their BMs due to the efforts needed and the high risks accompanying them. To date, the existing understanding of the antecedents of BM digitalization is still underdeveloped. We draw on the behavioral theory of the firm to develop a comprehensive understanding of what motivates firms to promote BM digitalization. In so doing, this study explores how (in)consistency between historical and social performance feedback affects BM digitalization. Moreover, we theorize that board experience with BM digitalization from interlock firms is an important contingency that influences these relationships. Based on panel data from 2,373 Chinese-listed firms from 2008 to 2019, the results provide general support for our arguments. This study contributes to the BM digitalization literature by disentangling the critical roles of (in)consistent performance feedback and board experience.
Paper Number
1516
Recommended Citation
Chen, Yao; Chen, Meng; Liu, Hefu; and Tang, Xinlin, "How Does (In)consistent Performance Feedback Affect Business Model Digitalization？" (2023). AMCIS 2023 Proceedings. 8.
https://aisel.aisnet.org/amcis2023/vcc/vcc/8
How Does (In)consistent Performance Feedback Affect Business Model Digitalization？
Despite the merits of business model (BM) digitalization to sustain organizational competitive advantages, many firms are cautious to digitalize their BMs due to the efforts needed and the high risks accompanying them. To date, the existing understanding of the antecedents of BM digitalization is still underdeveloped. We draw on the behavioral theory of the firm to develop a comprehensive understanding of what motivates firms to promote BM digitalization. In so doing, this study explores how (in)consistency between historical and social performance feedback affects BM digitalization. Moreover, we theorize that board experience with BM digitalization from interlock firms is an important contingency that influences these relationships. Based on panel data from 2,373 Chinese-listed firms from 2008 to 2019, the results provide general support for our arguments. This study contributes to the BM digitalization literature by disentangling the critical roles of (in)consistent performance feedback and board experience.
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