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Paper Type

Complete

Description

Companies across all industries currently strive to master their digital transformation (DT) endeavors. For successful DT, a firm’s top management team (TMT) must embrace the challenge holistically, especially given that the inherent complexity of DT points towards shared responsibilities rather than single ownership. However, literature primarily considers individual TMT roles and their involvement in DT. Hence, a comprehensive picture of how DT is steered in the TMT is missing. To integrate the dispersed and position-specific literature, we conducted a systematic literature review. We structure the various contributions by grouping them along three emerging main research clusters, i.e., tasks and functions; relationships; changes and outcomes. This study provides a synopsis of the management of DT in the C-suite and outlines several avenues for further research in this field. For practitioners, we lay the groundwork for designing an effective DT governance system in the TMT, which assists in successfully managing DT.

Paper Number

1552

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Aug 10th, 12:00 AM

The C-Suite's Role in Digital Transformation: A Review and Research Agenda

Companies across all industries currently strive to master their digital transformation (DT) endeavors. For successful DT, a firm’s top management team (TMT) must embrace the challenge holistically, especially given that the inherent complexity of DT points towards shared responsibilities rather than single ownership. However, literature primarily considers individual TMT roles and their involvement in DT. Hence, a comprehensive picture of how DT is steered in the TMT is missing. To integrate the dispersed and position-specific literature, we conducted a systematic literature review. We structure the various contributions by grouping them along three emerging main research clusters, i.e., tasks and functions; relationships; changes and outcomes. This study provides a synopsis of the management of DT in the C-suite and outlines several avenues for further research in this field. For practitioners, we lay the groundwork for designing an effective DT governance system in the TMT, which assists in successfully managing DT.

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