Paper Type
ERF
Description
Digital transformation has taken over the world post pandemic, and the digital divide has increased just as much. In this paper, this subject will be looked at from the perspective of the gap that continues to grow between people that are able to adapt and have access to new technologies and those that do not. The lack of scholarly research on the subject in Panama and the need to gain a deeper understanding of the issue so eventually new solutions start to emerge, is the research gap this paper aims at. Panama is a small country and one of the most technologically advanced in the Latin American region whose public sector has undergone massive digital transformation during the pandemic, thus the focus of the research. The method used, is an explorative and qualitative case study, that looks at the perceptions of the participants, to get their insight and gain more understanding.
Paper Number
1629
Recommended Citation
Martinez, Laura, "Digital Divide in the Public Sector in Panama" (2023). AMCIS 2023 Proceedings. 10.
https://aisel.aisnet.org/amcis2023/sig_egov/sig_egov/10
Digital Divide in the Public Sector in Panama
Digital transformation has taken over the world post pandemic, and the digital divide has increased just as much. In this paper, this subject will be looked at from the perspective of the gap that continues to grow between people that are able to adapt and have access to new technologies and those that do not. The lack of scholarly research on the subject in Panama and the need to gain a deeper understanding of the issue so eventually new solutions start to emerge, is the research gap this paper aims at. Panama is a small country and one of the most technologically advanced in the Latin American region whose public sector has undergone massive digital transformation during the pandemic, thus the focus of the research. The method used, is an explorative and qualitative case study, that looks at the perceptions of the participants, to get their insight and gain more understanding.
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