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Paper Type
Complete
Description
In e-Governance, information and communication technologies such as virtual reality are used to aid communication between government and citizens, and engage citizens in government policies and strategies. The aim of this study is to explore virtual reality as a tool to engage citizens in social issues such as mobility, climate change and sustainable urban development. A study was conducted in a workshop setting, where virtual reality displays were utilized to engage users. The users rated their experiences on a 7-point Likert scale, and the results indicated that perceived usability, intention to use, enjoyment, and novelty positively influenced citizen engagement. Further, it was revealed that citizen engagement had a positive impact on self-efficacy and citizens’ interest in the topics. Our contributions include theoretical and practical implications, along with a preliminary relationship model. Overall, the findings suggest that virtual reality displays have the potential to be an effective tool for engaging citizens.
Paper Number
1163
Recommended Citation
Jain, Shubham; Jacobsen, Bjørn Rude; Petersen, Per Storrø; Kiss, Gabriel; and Petersen, Sobah Abbas, "Enhancing Citizen Engagement: Experiences from a Virtual Reality Workshop" (2023). AMCIS 2023 Proceedings. 1.
https://aisel.aisnet.org/amcis2023/sig_egov/sig_egov/1
Enhancing Citizen Engagement: Experiences from a Virtual Reality Workshop
In e-Governance, information and communication technologies such as virtual reality are used to aid communication between government and citizens, and engage citizens in government policies and strategies. The aim of this study is to explore virtual reality as a tool to engage citizens in social issues such as mobility, climate change and sustainable urban development. A study was conducted in a workshop setting, where virtual reality displays were utilized to engage users. The users rated their experiences on a 7-point Likert scale, and the results indicated that perceived usability, intention to use, enjoyment, and novelty positively influenced citizen engagement. Further, it was revealed that citizen engagement had a positive impact on self-efficacy and citizens’ interest in the topics. Our contributions include theoretical and practical implications, along with a preliminary relationship model. Overall, the findings suggest that virtual reality displays have the potential to be an effective tool for engaging citizens.
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