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Paper Type
ERF
Description
Although change initiatives are a frequent and critical need in contemporary organizations, an individual’s propensity to resist change is frequently reported. Resistance is the consequence of the cognitive and behavioral responses of people affected by the change. This phenomenon has the potential to change the current status quo of many individual and group-level theories, particularly those addressing the "why" and "how" of resistance to change. This study uses an interpretive research approach with the use of the grounded theory method and adopts the SQB theory to observe the resistance to change in response to SQB emergence. This study employs four focus group discussions that yield a framework to understand the emergence of SQB. The study identifies an inter-play among SQB emergence framework constructs: actor, entity and time. This study assists in identifying new frameworks and paradigms for the SQB perspective that can be used in changing conditions. Keywords Change, SQB, resistance to change, framework.
Paper Number
1774
Recommended Citation
Niranga, Mahikala and Sedera, Darshana D., "A Framework to Understand the Emergence of SQB: Observations Through a New Lens" (2023). AMCIS 2023 Proceedings. 8.
https://aisel.aisnet.org/amcis2023/sig_core/sig_core/8
A Framework to Understand the Emergence of SQB: Observations Through a New Lens
Although change initiatives are a frequent and critical need in contemporary organizations, an individual’s propensity to resist change is frequently reported. Resistance is the consequence of the cognitive and behavioral responses of people affected by the change. This phenomenon has the potential to change the current status quo of many individual and group-level theories, particularly those addressing the "why" and "how" of resistance to change. This study uses an interpretive research approach with the use of the grounded theory method and adopts the SQB theory to observe the resistance to change in response to SQB emergence. This study employs four focus group discussions that yield a framework to understand the emergence of SQB. The study identifies an inter-play among SQB emergence framework constructs: actor, entity and time. This study assists in identifying new frameworks and paradigms for the SQB perspective that can be used in changing conditions. Keywords Change, SQB, resistance to change, framework.
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