SIG Service - Digital Services and Systems for a Human-Centered Future Society

The AMCIS Track of the SIG Services provides a forum for all Information Systems (IS) researchers interested in further developing service-related research in the IS community for achieving a better future society. We invite scholars to submit their work at the intersection of digital technology and service. We are interested in work of any methodological type that uncovers how value is co-created with the involvement of advanced digital technology on an individual, team, organizational, and societal level to serve human needs. We think that a decisive view on the design, implementation, and evolution of digital technology in human-centered service systems is essential to realize a better future world. We especially encourage researchers to submit contributions from interdisciplinary research teams that take up fresh theoretical lenses, substantially enhancing our knowledge and view on technology-pervaded service and service systems.

Track Chairs:
Christoph Peters, University of St. Gallen, christoph.peters@unisg.ch
Christian Bartelheimer, Paderborn University, christian.bartelheimer@upb.de
Christoph Breidbach, University of Queensland, c.breidbach@business.uq.edu.au