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Paper Type

ERF

Paper Number

1483

Description

Over the past two decades, the growth in technology (i.e. social networking, big data, smartphones, Internet of Things, artificial intelligence, etc.) and increased collection of customer data mixed with various data breaches has increased the need to focus more on information privacy. Various laws and regulations have been established, such as the GDPR in Europe and various state level regulations in the United States, to ensure the protection of customers and their data. The Chief Privacy Officer role was established in the 1990’s with a strong research focus in the early 2000s. However, little attention has been given to the role of the CPO in the past decade. Due to the increases in technology, private data collections, breaches, and privacy regulations, there is a need to reevaluate the role of the CPO and the evolving responsibilities it entails.

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Aug 10th, 12:00 AM

Exploring the Characteristics and Needs of the Chief Privacy Officer in Organizations

Over the past two decades, the growth in technology (i.e. social networking, big data, smartphones, Internet of Things, artificial intelligence, etc.) and increased collection of customer data mixed with various data breaches has increased the need to focus more on information privacy. Various laws and regulations have been established, such as the GDPR in Europe and various state level regulations in the United States, to ensure the protection of customers and their data. The Chief Privacy Officer role was established in the 1990’s with a strong research focus in the early 2000s. However, little attention has been given to the role of the CPO in the past decade. Due to the increases in technology, private data collections, breaches, and privacy regulations, there is a need to reevaluate the role of the CPO and the evolving responsibilities it entails.

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