SIG DSA - Data Science and Analytics for Decision Support
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Paper Type
Complete
Paper Number
1196
Description
Information Exchange (IE) is an important area of research in Information Systems (IS), there is a lack of a framework that guides the design of an IE systems to support IE among multiple stakeholders with the purpose of improving the decision-making. To address this literature gap, this paper utilizes the Theory of Information Exchange (ToIE) as a kernel theory to develop an Information Exchange Decision Support (IEDS) framework. The framework depicts how to design an IE platform for multiple stakeholders to improve their decision quality. The qualitative evaluation shows that the IEDS framework is useful for identifying stakeholders, specifying information to be exchanged, and maintaining motivation factors necessary for IE. The IEDS framework offers prescriptive knowledge for building an effective IE in a multiple stakeholder environment and it can be applied in different business domains and provide guidance to the designers and developers of IE platforms.
Recommended Citation
Bazarah, Ali Mohammed and Li, Yan, "Information Exchange Decision Support (IEDS) Framework" (2022). AMCIS 2022 Proceedings. 7.
https://aisel.aisnet.org/amcis2022/sig_dsa/sig_dsa/7
Information Exchange Decision Support (IEDS) Framework
Information Exchange (IE) is an important area of research in Information Systems (IS), there is a lack of a framework that guides the design of an IE systems to support IE among multiple stakeholders with the purpose of improving the decision-making. To address this literature gap, this paper utilizes the Theory of Information Exchange (ToIE) as a kernel theory to develop an Information Exchange Decision Support (IEDS) framework. The framework depicts how to design an IE platform for multiple stakeholders to improve their decision quality. The qualitative evaluation shows that the IEDS framework is useful for identifying stakeholders, specifying information to be exchanged, and maintaining motivation factors necessary for IE. The IEDS framework offers prescriptive knowledge for building an effective IE in a multiple stakeholder environment and it can be applied in different business domains and provide guidance to the designers and developers of IE platforms.
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