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Paper Type

Complete

Paper Number

1196

Description

Information Exchange (IE) is an important area of research in Information Systems (IS), there is a lack of a framework that guides the design of an IE systems to support IE among multiple stakeholders with the purpose of improving the decision-making. To address this literature gap, this paper utilizes the Theory of Information Exchange (ToIE) as a kernel theory to develop an Information Exchange Decision Support (IEDS) framework. The framework depicts how to design an IE platform for multiple stakeholders to improve their decision quality. The qualitative evaluation shows that the IEDS framework is useful for identifying stakeholders, specifying information to be exchanged, and maintaining motivation factors necessary for IE. The IEDS framework offers prescriptive knowledge for building an effective IE in a multiple stakeholder environment and it can be applied in different business domains and provide guidance to the designers and developers of IE platforms.

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Aug 10th, 12:00 AM

Information Exchange Decision Support (IEDS) Framework

Information Exchange (IE) is an important area of research in Information Systems (IS), there is a lack of a framework that guides the design of an IE systems to support IE among multiple stakeholders with the purpose of improving the decision-making. To address this literature gap, this paper utilizes the Theory of Information Exchange (ToIE) as a kernel theory to develop an Information Exchange Decision Support (IEDS) framework. The framework depicts how to design an IE platform for multiple stakeholders to improve their decision quality. The qualitative evaluation shows that the IEDS framework is useful for identifying stakeholders, specifying information to be exchanged, and maintaining motivation factors necessary for IE. The IEDS framework offers prescriptive knowledge for building an effective IE in a multiple stakeholder environment and it can be applied in different business domains and provide guidance to the designers and developers of IE platforms.

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