Strategic and Competitive Uses of Information & Digital Technologies (SCUIDT)

Paper Type

Complete

Paper Number

1710

Description

Nowadays, organizations are under the pressure of changing business environments, including continuously changing customer needs and technological innovations. In order to remain competitive, they are increasingly engaging in collaborations with their customers, suppliers, and competitors. Enterprise architecture management (EAM) and business capabilities can help to monitor the complexity of such an endeavor by illustrating the alignment of business and IT beyond the company's boundaries. Our research is motivated by the lack of empirical studies on use cases of collaboratively developed business capabilities. By conducting a multiple case study, we present 19 use cases for interorganizational business capability maps (BCM) in horizontally collaborating organizations. Further, we map these to common challenges in interorganizational enterprise architecture (EA) collaborations, which we identified in the literature and evaluated in case studies.

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Aug 9th, 12:00 AM

Interorganizational Business Capability Maps: Use Cases for Horizontal Collaboration

Nowadays, organizations are under the pressure of changing business environments, including continuously changing customer needs and technological innovations. In order to remain competitive, they are increasingly engaging in collaborations with their customers, suppliers, and competitors. Enterprise architecture management (EAM) and business capabilities can help to monitor the complexity of such an endeavor by illustrating the alignment of business and IT beyond the company's boundaries. Our research is motivated by the lack of empirical studies on use cases of collaboratively developed business capabilities. By conducting a multiple case study, we present 19 use cases for interorganizational business capability maps (BCM) in horizontally collaborating organizations. Further, we map these to common challenges in interorganizational enterprise architecture (EA) collaborations, which we identified in the literature and evaluated in case studies.