Social Inclusion and Social-Technical Issues (SIG SI)

Paper Type

ERF

Paper Number

1223

Description

Many technology companies offer free or reduced-price services to nonprofit organizations. However, despite the availability of information technology, many of these nonprofits struggle to effectively use technology to create information systems. In this research, we document the development of a TechSoup Connect community of practice in a mid-sized urban market. TechSoup Connect is a peer support organization that addresses a key barrier to technology adoption for nonprofits: knowledge about how to use an every-changing array of technology. We provide a framework of best practices on community development, and examine how nonprofits best derived value from technology to fulfill their missions. Our findings will provide a framework by which other researchers may participate in engaged scholarship to enable nonprofit organizations in their regions to pursue the use of IS for good.

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Aug 9th, 12:00 AM

Strength in Numbers: Empowering Non-Profits through Technology Communities of Practice

Many technology companies offer free or reduced-price services to nonprofit organizations. However, despite the availability of information technology, many of these nonprofits struggle to effectively use technology to create information systems. In this research, we document the development of a TechSoup Connect community of practice in a mid-sized urban market. TechSoup Connect is a peer support organization that addresses a key barrier to technology adoption for nonprofits: knowledge about how to use an every-changing array of technology. We provide a framework of best practices on community development, and examine how nonprofits best derived value from technology to fulfill their missions. Our findings will provide a framework by which other researchers may participate in engaged scholarship to enable nonprofit organizations in their regions to pursue the use of IS for good.

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