Organization Transformation & Information Systems (SIG ORSA)

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Paper Type

Complete

Paper Number

1442

Description

Digital transformation is rapidly changing public sector organizations. At the same time, the process of digital transformation is still under-researched within the public sector, and previous research has identified the need for additional studies into the strategic realm of digital transformation. This study explores how digital transformation strategized in a public sector organization. This is studied longitudinally through a clinical inquiry into a large, Swedish municipality using rich primary data collected 2019-2021. The findings show that strategizing digital transformation focus on short-term activities constantly exceeds long-term activities.

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Aug 9th, 12:00 AM

Strategizing Digital Transformation: A Clinical Inquiry into a Swedish Public Sector Organization

Digital transformation is rapidly changing public sector organizations. At the same time, the process of digital transformation is still under-researched within the public sector, and previous research has identified the need for additional studies into the strategic realm of digital transformation. This study explores how digital transformation strategized in a public sector organization. This is studied longitudinally through a clinical inquiry into a large, Swedish municipality using rich primary data collected 2019-2021. The findings show that strategizing digital transformation focus on short-term activities constantly exceeds long-term activities.

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