Organization Transformation & Information Systems (SIG ORSA)

By adopting, adapting, or developing Information Systems (IS), organizations and their IS continually undergo a considerable transformation often referred to as “digital transformation”. As a result, information systems, business models, business processes, and end-user workplaces are perpetually analyzed, rethought, and changed. Nowadays, many systems in organizations are already interconnected to form inter-organizational IS, contributing to a complex IS landscape in current organizations. This renews the importance of analyzing the interplay between IS and organizations from socio-technical and end-user perspectives and the implications of changing IS on end-users and customers, who are increasingly technologically savvy and immersed in this digital transformation.

Track Chairs:
Paul Drews, Leuphana University of Lüneburg
Elaine Mosconi, Université de Sherbrooke
Frank Ulbrich, Lucerne University of Applied Sciences and Arts
Lauri Wessel, University of Bremen

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Monday, August 9th
12:00 AM

Companies in Transition: Understanding how the Digital Transformation Affects Business Processes and Their Key Performance Indicators

Borys Levkovskyi, Technical University of Munich
Maren Hinrichs, Technical University Munich
Benedikt Betzwieser, Technische Universität München
Matthias Christoph Utesch, Technical University of Munich

12:00 AM

Design-Driven Smart Service Innovation

Martin Ebel, Ruhr-Universität Bochum

12:00 AM

Digital Tactics: Resolving Emerging Socio-Technical Tensions in the Digital Workplace

Louise Harder Fischer, IT University of Copenhagen
Kalina Staykova, Copenhagen Business School

12:00 AM

How to influence digital change: A review of the distinct characteristics of digital changes

Fanny-Ève Bordeleau, TU Freiberg
Carsten Felden, TU Freiberg

12:00 AM

Omnichannel Transition Roadmap: A Business Model Perspective

Aparna Lohiya, Linnaeus University

12:00 AM

Performance Measurement of Smart Services in Mechanical Engineering

David Jaspert, Ruhr-Universität Bochum
B. Sc. Philipp Thoma, Ruhr-Universität

12:00 AM

Real-time Analytics through Industrial Internet of Things: Lessons Learned from Data-driven Industry

Monika Hattinger, Department of Engineering Science
Ulrika M. Lundh Snis, University West
Anna Sigríður Islind, School of Computer Science

12:00 AM

Scaling with an Agile Mindset – A Conceptual Approach to Large-Scale Agile

Azuka Mordi, University of Hohenheim
Mareike Schoop, University of Hohenheim

12:00 AM

Smartification in the Mechanical Engineering Industry: A Typology of Smart Machines

Philipp Scharfe, TU Dresden
Martin Wiener, TU Dresden

12:00 AM

Strategic responses to digital disruption – an exploratory study of digital transformation in hospitality

Karin Högberg, University West

12:00 AM

Strategizing Digital Transformation: A Clinical Inquiry into a Swedish Public Sector Organization

Jwan Khisro, University of Gothenburg

12:00 AM

Structural Ambidexterity as an Approach for an Incumbents Digital Transformation

Sara Schiffer, WWU Münster

12:00 AM