IT Project Management (SIG ITProjMgmt)
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Paper Type
Complete
Paper Number
1108
Description
This paper develops a foundation for understanding how a rapid shift of focus towards the advancement of technological infrastructure – driven by the intensive internationalization of a company’s processes – impacts the information system development process itself. Five major issues regarding the engineering of software that directly supports business processes were identified initially: non-systematic approach, asymmetric development, alienated IT department, ad-hoc technique/tool support as well as neglecting non-functional requirements. The issues were addressed with recommendations that were successfully put into practice. Organizational changes fueled by this study focus on enhancing system requirements analysis potential, decreasing the probability of feature development deadlocking, and ensuring balanced development of functionalities requested by the subsidiaries that constitute a pan-European business. Our research shows that multinational companies face the necessity to ensure balanced development of functionalities throughout the entire group. It also provides an applicable solution that involves setting the steering committee’s goals and principles of the operation sufficiently.
Recommended Citation
Marcinkowski, Bartosz and Gawin, Bartłomiej, "Organizational vs Technical Excellence. What Fosters IT Projects in Pan-European Setting?" (2021). AMCIS 2021 Proceedings. 2.
https://aisel.aisnet.org/amcis2021/it_projmgmt/it_projmgmt/2
Organizational vs Technical Excellence. What Fosters IT Projects in Pan-European Setting?
This paper develops a foundation for understanding how a rapid shift of focus towards the advancement of technological infrastructure – driven by the intensive internationalization of a company’s processes – impacts the information system development process itself. Five major issues regarding the engineering of software that directly supports business processes were identified initially: non-systematic approach, asymmetric development, alienated IT department, ad-hoc technique/tool support as well as neglecting non-functional requirements. The issues were addressed with recommendations that were successfully put into practice. Organizational changes fueled by this study focus on enhancing system requirements analysis potential, decreasing the probability of feature development deadlocking, and ensuring balanced development of functionalities requested by the subsidiaries that constitute a pan-European business. Our research shows that multinational companies face the necessity to ensure balanced development of functionalities throughout the entire group. It also provides an applicable solution that involves setting the steering committee’s goals and principles of the operation sufficiently.
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