Healthcare Informatics & Health Information Technology (SIG Health)
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Paper Type
Complete
Paper Number
1543
Description
The interplay between new technologies and health is growing steadily. The range of health apps is continuously increasing and has become established. In the meantime, physicians can prescribe health apps on prescription, which the health insurance companies financially cover. Such apps bring many opportunities but also risks. Technostress in health care is a context that has been largely neglected so far, with a few exceptions. This study explores stress factors that people associate with mobile health applications to increase knowledge about adoption and technostress in the context of health-seeking behaviour. Using semi-structured interviews at two different time points with 10 participants, we identified four different stressors associated with the use of mhealth applications that originated in the application's characteristics. Our findings postulate that technology's characteristics influence the stressors, which generate stress in users.
Recommended Citation
Schroeder, Tanja; Haug, Maximilian; and Gewald, Heiko, "The Ambivalence of Mhealth Apps - A Qualitative Research on Techno-stressors of Mobile Health Applications" (2021). AMCIS 2021 Proceedings. 15.
https://aisel.aisnet.org/amcis2021/healthcare_it/sig_health/15
The Ambivalence of Mhealth Apps - A Qualitative Research on Techno-stressors of Mobile Health Applications
The interplay between new technologies and health is growing steadily. The range of health apps is continuously increasing and has become established. In the meantime, physicians can prescribe health apps on prescription, which the health insurance companies financially cover. Such apps bring many opportunities but also risks. Technostress in health care is a context that has been largely neglected so far, with a few exceptions. This study explores stress factors that people associate with mobile health applications to increase knowledge about adoption and technostress in the context of health-seeking behaviour. Using semi-structured interviews at two different time points with 10 participants, we identified four different stressors associated with the use of mhealth applications that originated in the application's characteristics. Our findings postulate that technology's characteristics influence the stressors, which generate stress in users.
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