Global, International, and Cross Cultural Research in Info Systems (SIG CCRIS)
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Paper Type
ERF
Paper Number
1013
Description
The emergence of new digital technologies coupled with the increasing demand from citizens for better public service, transparency, and efficiency has contributed to the growing adoption of Information Technology (IT) in the public sector. E-democracy, which is at the crossroads between e-government and e-participation, is regarded as a phenomenon that could improve the democratic processes. However, the extant literature indicates that the low E-democracy acceptance and lack of e-government services adoption have contributed to the unrealized benefit from public sector digitalization. To address the gap in the literature and contribute to practice, our study explores the citizens' E-democracy acceptance by combining the theory of reasoned action and the civic voluntarism model. Based on our literature review, the proposed theoretical model will be evaluated and tested using Partial Least Square Structural Equation Modeling (PLS-SEM). In addition to the interviews, we plan to collect empirical data from Citizens in Rural municipalities in Cameroon.
Recommended Citation
KUIKA WATAT, Josue and Jonathan, Gideon Mekonnen, "Citizens' Acceptance of E-democracy: when the Theory of the Reasoned Action meets the Civic Voluntarism Model" (2021). AMCIS 2021 Proceedings. 2.
https://aisel.aisnet.org/amcis2021/global_cross_cultural_is/global_cross_cultural_is/2
Citizens' Acceptance of E-democracy: when the Theory of the Reasoned Action meets the Civic Voluntarism Model
The emergence of new digital technologies coupled with the increasing demand from citizens for better public service, transparency, and efficiency has contributed to the growing adoption of Information Technology (IT) in the public sector. E-democracy, which is at the crossroads between e-government and e-participation, is regarded as a phenomenon that could improve the democratic processes. However, the extant literature indicates that the low E-democracy acceptance and lack of e-government services adoption have contributed to the unrealized benefit from public sector digitalization. To address the gap in the literature and contribute to practice, our study explores the citizens' E-democracy acceptance by combining the theory of reasoned action and the civic voluntarism model. Based on our literature review, the proposed theoretical model will be evaluated and tested using Partial Least Square Structural Equation Modeling (PLS-SEM). In addition to the interviews, we plan to collect empirical data from Citizens in Rural municipalities in Cameroon.
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