Global, International, and Cross Cultural Research in Info Systems (SIG CCRIS)

Paper Type

ERF

Paper Number

1013

Description

The emergence of new digital technologies coupled with the increasing demand from citizens for better public service, transparency, and efficiency has contributed to the growing adoption of Information Technology (IT) in the public sector. E-democracy, which is at the crossroads between e-government and e-participation, is regarded as a phenomenon that could improve the democratic processes. However, the extant literature indicates that the low E-democracy acceptance and lack of e-government services adoption have contributed to the unrealized benefit from public sector digitalization. To address the gap in the literature and contribute to practice, our study explores the citizens' E-democracy acceptance by combining the theory of reasoned action and the civic voluntarism model. Based on our literature review, the proposed theoretical model will be evaluated and tested using Partial Least Square Structural Equation Modeling (PLS-SEM). In addition to the interviews, we plan to collect empirical data from Citizens in Rural municipalities in Cameroon.

Share

COinS
 
Aug 9th, 12:00 AM

Citizens' Acceptance of E-democracy: when the Theory of the Reasoned Action meets the Civic Voluntarism Model

The emergence of new digital technologies coupled with the increasing demand from citizens for better public service, transparency, and efficiency has contributed to the growing adoption of Information Technology (IT) in the public sector. E-democracy, which is at the crossroads between e-government and e-participation, is regarded as a phenomenon that could improve the democratic processes. However, the extant literature indicates that the low E-democracy acceptance and lack of e-government services adoption have contributed to the unrealized benefit from public sector digitalization. To address the gap in the literature and contribute to practice, our study explores the citizens' E-democracy acceptance by combining the theory of reasoned action and the civic voluntarism model. Based on our literature review, the proposed theoretical model will be evaluated and tested using Partial Least Square Structural Equation Modeling (PLS-SEM). In addition to the interviews, we plan to collect empirical data from Citizens in Rural municipalities in Cameroon.