Enterprise Systems (SIG EntSys)

Paper Type

Complete

Paper Number

1390

Description

The increasing number of sensors and communication technologies that are built into customer products make information about the product status accessible over the internet. Nonetheless, manufacturers’ Product Lifecycle Management (PLM) Information Systems (IS) do not integrate these product instance data. Furthermore, existing PLM IS do not support product related tasks after the manufacturing phase. In order to understand the impact of data from connected products as new sources of information on PLM, we conducted a systematic literature review. Our results led to a topic map that identifies drivers, use cases and barriers and contextualizes them. We further analyzed existing PLM models that support the analysis of product instance data. We found that the existing PLM IS have several limitations which hinder a successful realization in practice. The results of this review are a first step towards understanding how the Internet of Things (IoT) influences PLM on a firm level.

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Aug 9th, 12:00 AM

Internet of Things in Product Lifecycle Management – A Review on Value Creation through Product Status Data

The increasing number of sensors and communication technologies that are built into customer products make information about the product status accessible over the internet. Nonetheless, manufacturers’ Product Lifecycle Management (PLM) Information Systems (IS) do not integrate these product instance data. Furthermore, existing PLM IS do not support product related tasks after the manufacturing phase. In order to understand the impact of data from connected products as new sources of information on PLM, we conducted a systematic literature review. Our results led to a topic map that identifies drivers, use cases and barriers and contextualizes them. We further analyzed existing PLM models that support the analysis of product instance data. We found that the existing PLM IS have several limitations which hinder a successful realization in practice. The results of this review are a first step towards understanding how the Internet of Things (IoT) influences PLM on a firm level.

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