Paper Type

ERF

Paper Number

1589

Description

New Creativity Support Systems (CSS) offer more functionalities but are also becoming increasingly complex and challenging to use. As CSS aim to mitigate the limitations of virtual communication and collaboration, reason suggests that more functionalities yield better outcomes. However, research shows that more options and functionalities do not always lead to better results, especially in the context of creativity. Our research takes up the aspect of constraints and investigates if the use of constraints in virtual collaboration can lead to added value. This work contributes to the advancement of IS research and human-centered development of IT artifacts that support creative collaboration. Our research offers two practical insights: Firstly, developers of CSS need to strategically design and implement constraints into new technologies, secondly, teams that use CSS should deliberately apply constraints in their virtual collaboration.

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Aug 9th, 12:00 AM

How Virtual Teams Collaborate Creatively under Communication Constraints

New Creativity Support Systems (CSS) offer more functionalities but are also becoming increasingly complex and challenging to use. As CSS aim to mitigate the limitations of virtual communication and collaboration, reason suggests that more functionalities yield better outcomes. However, research shows that more options and functionalities do not always lead to better results, especially in the context of creativity. Our research takes up the aspect of constraints and investigates if the use of constraints in virtual collaboration can lead to added value. This work contributes to the advancement of IS research and human-centered development of IT artifacts that support creative collaboration. Our research offers two practical insights: Firstly, developers of CSS need to strategically design and implement constraints into new technologies, secondly, teams that use CSS should deliberately apply constraints in their virtual collaboration.