Paper Type

ERF

Paper Number

1253

Description

As AI possesses the self-directed capacity to learn and act autonomously, the interactions between human and IS are different than those previously studied. Accordingly, IS researchers have recommended examining the construct of “delegation” using the unit of analysis as the dyad of human and AI agent. We propose examining delegation with respect to the dyad’s shared domain knowledge. Will the human become more or less knowledgeable about the relevant subject matter as a byproduct of using AI? Should AI not only recommend but also educate the human about both the domain and the factors that led to a specific recommendation? Given the growing prevalence in practice of financial robo-advising and the mature referent financial literacy research, we propose examining shared domain knowledge in the context of financial advising.

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Aug 9th, 12:00 AM

Is Knowledge Power or Ignorance Bliss? Delegate and Educate in Robo-advising: A Proposed Study of the Human-Agentic IS Artifacts Dyad’s Shared Domain Knowledge

As AI possesses the self-directed capacity to learn and act autonomously, the interactions between human and IS are different than those previously studied. Accordingly, IS researchers have recommended examining the construct of “delegation” using the unit of analysis as the dyad of human and AI agent. We propose examining delegation with respect to the dyad’s shared domain knowledge. Will the human become more or less knowledgeable about the relevant subject matter as a byproduct of using AI? Should AI not only recommend but also educate the human about both the domain and the factors that led to a specific recommendation? Given the growing prevalence in practice of financial robo-advising and the mature referent financial literacy research, we propose examining shared domain knowledge in the context of financial advising.

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