Paper Type

Complete

Paper Number

1545

Description

Artificial intelligence offers various paths to value for organizations. However, many organizations struggle to identify its actual potential in order to solve or improve business problems. Following the design science research paradigm, this paper suggests idea-AI as a method supporting organizations to systematically identify and assess artificial intelligence use cases. Following CRISP-DM, idea-AI uses a business understanding and a data understanding phase. For the business understanding phase, idea-AI suggests two approaches to identify suitable use cases: a systematic top-down approach and an explorative user-centered approach. For both approaches, appropriate activities, roles, instructions, tools and outputs are suggested. Finally, idea-AI is tested and evaluated within a case study in the construction sector.

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Aug 9th, 12:00 AM

idea-AI: Developing a Method for the Systematic Identification of AI Use Cases

Artificial intelligence offers various paths to value for organizations. However, many organizations struggle to identify its actual potential in order to solve or improve business problems. Following the design science research paradigm, this paper suggests idea-AI as a method supporting organizations to systematically identify and assess artificial intelligence use cases. Following CRISP-DM, idea-AI uses a business understanding and a data understanding phase. For the business understanding phase, idea-AI suggests two approaches to identify suitable use cases: a systematic top-down approach and an explorative user-centered approach. For both approaches, appropriate activities, roles, instructions, tools and outputs are suggested. Finally, idea-AI is tested and evaluated within a case study in the construction sector.

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