Advances in Information Systems (General Track)

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Paper Type

Complete

Paper Number

1218

Description

Despite concerns raised by security professionals, online voting is beginning to be used in some limited cases as a way for citizens to cast a ballot. In this research we investigate voter believability of election results conducted online as it relates to auditor source credibility and process design through an experimental scenario survey related to the 2020 United States election. Our results suggest source credibility of auditors is essential for voters to believe an election result where ballots are cast online. We also find a strong partisan effect on perceptions of source credibility and election results believability. Implications for research and practice are discussed as well as opportunities for future research.

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Aug 9th, 12:00 AM

Establishing Election Integrity Online: The Role of Auditor Source Credibility in Voter Believability of Election Results

Despite concerns raised by security professionals, online voting is beginning to be used in some limited cases as a way for citizens to cast a ballot. In this research we investigate voter believability of election results conducted online as it relates to auditor source credibility and process design through an experimental scenario survey related to the 2020 United States election. Our results suggest source credibility of auditors is essential for voters to believe an election result where ballots are cast online. We also find a strong partisan effect on perceptions of source credibility and election results believability. Implications for research and practice are discussed as well as opportunities for future research.

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