Digitalized Mobility

In our research commentary, we take up the topic of the digitalization of mobility and show how digital technologies impact mobility and transport. We describe the four main characteristics of Digitalized Mobility, (i) people and goods, (ii) infrastructure, (iii) mobility and transport data, and (iv) data-driven services, so-called digitalized mobility services. In a conceptual, multilayered model with the three building blocks (1) mobility and transport artifacts, (2) data storage and processing and (3) Digitalized Mobility Services, we outline how data-based services ultimately emerge from the data generated within the mobility and transport ecosystem and illustrate this process in a fictitious case study. Finally, in our research agenda, we capture research questions on digitalized mobility relevant to the IS community.