Advances in Information Systems (General Track)

Paper Type

Complete

Paper Number

1456

Description

The theory of complementarities is a significant lens for research on IT business value. We review extant empirical research in this stream of literature, focusing on how IT generates business value for firms through complementarities. Our goals are to establish a common vocabulary for scholars interested in this line of research, describe the main patterns in previous studies, and derive implications for future research. First, we identify relevant papers in four premier IS and management science journals. Second, we develop a coding scheme that differentiates between types of complementarities, factors to which the complements belong, the context in which the complements function, and the scope of the value system in which the complements are situated. Third, we review the studies based on the coding scheme, discuss the findings from the synthesis, and conclude with implications on how complementarities can guide future research on IT business value at the firm level.

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Aug 9th, 12:00 AM

Complementarities for IT Business Value of Firms: Synthesis for Future Empirical Work

The theory of complementarities is a significant lens for research on IT business value. We review extant empirical research in this stream of literature, focusing on how IT generates business value for firms through complementarities. Our goals are to establish a common vocabulary for scholars interested in this line of research, describe the main patterns in previous studies, and derive implications for future research. First, we identify relevant papers in four premier IS and management science journals. Second, we develop a coding scheme that differentiates between types of complementarities, factors to which the complements belong, the context in which the complements function, and the scope of the value system in which the complements are situated. Third, we review the studies based on the coding scheme, discuss the findings from the synthesis, and conclude with implications on how complementarities can guide future research on IT business value at the firm level.

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