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Paper Type
ERF
Abstract
In the current era of accountability, school counselors are expected to use data to drive program decision-making, implement evidence-based interventions to create systemic change, and utilize emerging technology. Research shows it is difficult for school counselors to meet any of these expectations. A decision-support system is a technology that takes minimal effort to learn and can assist in decision-making processes. In an attempt to solve the problems facing school counselors, this design science research focuses on building such a system using the design principles of Information Quality, Interface Quality, and Customization and measuring their influence on user satisfaction.
Recommended Citation
Crandall, Kodey; Noteboom, Cherie Bakker; and Bishop, Dave, "Designing Decision-Support Systems for Secondary School Counselors" (2020). AMCIS 2020 Proceedings. 14.
https://aisel.aisnet.org/amcis2020/is_education/is_education/14
Designing Decision-Support Systems for Secondary School Counselors
In the current era of accountability, school counselors are expected to use data to drive program decision-making, implement evidence-based interventions to create systemic change, and utilize emerging technology. Research shows it is difficult for school counselors to meet any of these expectations. A decision-support system is a technology that takes minimal effort to learn and can assist in decision-making processes. In an attempt to solve the problems facing school counselors, this design science research focuses on building such a system using the design principles of Information Quality, Interface Quality, and Customization and measuring their influence on user satisfaction.
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