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Abstract

Telecentres are considered to be invaluable in reducing the digital divide between cities and villages. In most developing countries, once telecentres are well organized and functional, and when awareness-raising on the merits of telecentres is well established, it is expected that people will embrace and integrate them into everyday practices and habits. This qualitative study, adopting mixed research method, explores the adoption of Multipurpose Community Telecentres in rural areas of Cameroon. The focus of the study is to highlight the digitalization needs of marginalized communities. The results suggest that several target groups never had access to the Internet, and some have never used an ICT tool. This study thus attempts to propose an extension of the UTAUT model with Cameroonian factors of influence such as Culture and Language. We adopted a mixed research method to contribute to the extant literature on telecentres in Africa, highlighting their impact on rural communities.

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Aug 10th, 12:00 AM

Breaking the Digital Divide in Rural Africa

Telecentres are considered to be invaluable in reducing the digital divide between cities and villages. In most developing countries, once telecentres are well organized and functional, and when awareness-raising on the merits of telecentres is well established, it is expected that people will embrace and integrate them into everyday practices and habits. This qualitative study, adopting mixed research method, explores the adoption of Multipurpose Community Telecentres in rural areas of Cameroon. The focus of the study is to highlight the digitalization needs of marginalized communities. The results suggest that several target groups never had access to the Internet, and some have never used an ICT tool. This study thus attempts to propose an extension of the UTAUT model with Cameroonian factors of influence such as Culture and Language. We adopted a mixed research method to contribute to the extant literature on telecentres in Africa, highlighting their impact on rural communities.

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