Analysing Citizens’ Inputs in Public Online Open Innovation Platforms

Presenter Information

Areej Alqahtani, King Faisal UniversityFollow
Igor Hawryszkiewycz, University of Technology SydneyFollow
Eila Erfani, University of Technology SydneyFollow

Paper Type

ERF

Abstract

Online open innovation platforms are being used widely in the public sector of many countries. Citizens are the main users of these types of platforms which allow citizens to share and post their ideas online. The citizens’ values that can be derived from the content of public open innovation platforms are not clear in the literature as previous studies were limited to studying open innovation platforms in the private sector. This study will explore the content of two public online open innovation platforms, specifically citizens’ interests which are called “values”. The ideas of around 2580 citizens from open innovation platforms in Saudi Arabia and Australia will be analysed. By using thematic analysis and a non-linear coding process, themes will be generated. These themes are categories of citizens’ values. Finally, citizens’ values will be represented as a framework of the content of citizen inputs in public online open innovation platforms.

Recommended Citation

Alqahtani, Areej; Hawryszkiewycz, Igor; and Erfani, Eila, "Analysing Citizens’ Inputs in Public Online Open Innovation Platforms" (2020). AMCIS 2020 Proceedings. 4.
https://aisel.aisnet.org/amcis2020/culture_in_is/culture_in_is/4