Start Date
16-8-2018 12:00 AM
Description
The quest of understanding if, and through what means, information technology can lead to business value has been at the center of attention for practitioners and researchers. Yet, the increase of environmental uncertainty, intensified embeddedness of IT in business operations, and requirement for agility and continuous innovation, constitutes a complex and messy area for examination. This study builds on a holistic approach and proposes that there are different ways in which firms can achieve competitive performance. Grounded on the dynamic capabilities view, we explore through a configurational approach, the different combinations of processes that result in high competitive performance in an array of environmental conditions. Using primary data from 322 IT managers in international firms, results show that there are five different patterns that lead to high competitive performance, each characterized by a unique combination of environmental conditions. The empirical analysis illustrates that insights can be gained by drawing on the strengths of such holistic approaches.
Recommended Citation
Mikalef, Patrick, "IT-enabled dynamic capabilities, environmental uncertainty, and competitive performance: A configurational approach" (2018). AMCIS 2018 Proceedings. 21.
https://aisel.aisnet.org/amcis2018/StrategicIT/Presentations/21
IT-enabled dynamic capabilities, environmental uncertainty, and competitive performance: A configurational approach
The quest of understanding if, and through what means, information technology can lead to business value has been at the center of attention for practitioners and researchers. Yet, the increase of environmental uncertainty, intensified embeddedness of IT in business operations, and requirement for agility and continuous innovation, constitutes a complex and messy area for examination. This study builds on a holistic approach and proposes that there are different ways in which firms can achieve competitive performance. Grounded on the dynamic capabilities view, we explore through a configurational approach, the different combinations of processes that result in high competitive performance in an array of environmental conditions. Using primary data from 322 IT managers in international firms, results show that there are five different patterns that lead to high competitive performance, each characterized by a unique combination of environmental conditions. The empirical analysis illustrates that insights can be gained by drawing on the strengths of such holistic approaches.