Start Date

16-8-2018 12:00 AM

Description

Digitalization drives innovations in products, services, customer experience and business models in many industries. Organizations are recruiting professionals for a Chief Digital Officer (CDO) role, which is responsible of generating new digital business and acting as the digitalization change agent. We conduct a review of scientific articles about digitalization and the CDO role, and apply the lenses of a competence framework to examine the competencies of the CDO. Specifically, we analyze the personal, professional, business and technical competencies of the Chief Digital Officer. Based on the insights from our empirical study, we outline the most important competencies for the CDO role.

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Aug 16th, 12:00 AM

Examining the Competencies of the Chief Digital Officer

Digitalization drives innovations in products, services, customer experience and business models in many industries. Organizations are recruiting professionals for a Chief Digital Officer (CDO) role, which is responsible of generating new digital business and acting as the digitalization change agent. We conduct a review of scientific articles about digitalization and the CDO role, and apply the lenses of a competence framework to examine the competencies of the CDO. Specifically, we analyze the personal, professional, business and technical competencies of the Chief Digital Officer. Based on the insights from our empirical study, we outline the most important competencies for the CDO role.