Start Date
16-8-2018 12:00 AM
Description
Practitioners and academics are introducing the concept of bimodal IT as a transformational approach for IT organizations to deal with rapid changing environments. Alignment and agility principles, long recognized as focal components of IT value, would need reframing in the context of the changing digital age. The study samples two cases in IT services companies. These companies have two customers (internal and external). We look into organizational enablement practices aiming to empower IT organizations to embrace innovations based on IT. We stipulate that IT organization in IT services companies, must sustain ambidexterity in their capabilities (exploration and exploitation), ambidexterity in their customer focus (externally and internally), and ambidexterity in organizational role whereby IT organizations are then able to lead business model innovation and become a welcome agent of change.
Recommended Citation
Badr, Nabil Georges, "Enabling Bimodal IT: Practices for Improving Organizational Ambidexterity for Successful Innovation Integration" (2018). AMCIS 2018 Proceedings. 1.
https://aisel.aisnet.org/amcis2018/OrgTrasfm/Presentations/1
Enabling Bimodal IT: Practices for Improving Organizational Ambidexterity for Successful Innovation Integration
Practitioners and academics are introducing the concept of bimodal IT as a transformational approach for IT organizations to deal with rapid changing environments. Alignment and agility principles, long recognized as focal components of IT value, would need reframing in the context of the changing digital age. The study samples two cases in IT services companies. These companies have two customers (internal and external). We look into organizational enablement practices aiming to empower IT organizations to embrace innovations based on IT. We stipulate that IT organization in IT services companies, must sustain ambidexterity in their capabilities (exploration and exploitation), ambidexterity in their customer focus (externally and internally), and ambidexterity in organizational role whereby IT organizations are then able to lead business model innovation and become a welcome agent of change.