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A Study of Self-serviced Online Banking System: The Role of Quality and Commitment-assurance

Wen-Shan Lin, National Chiayi University, Taiwan
Chun-Hsien Wang, National Chiayi University, Taiwan

Architecture and Implementation of a Decision Support System for Software Industry Business Models

Christina Di Valentin, German Research Center for Artificial Intelligence
Andreas Emrich, German Research Center for Artificial Intelligence
Dirk Werth, German Research Center for Artificial Intelligence
Peter Loos, German Research Center for Artificial Intelligence

Common Patterns of Cloud Business Models

Stine Labes, Technische Universitat Berlin
Koray Erek, Technische Universitat Berlin
Ruediger Zarnekow, Technische Universitat Berlin

Credence Goods and Online Product Reviews: An Exploration of the Product Type Concept in the Social Commerce Era

Michael Siering, Goethe University Frankfurt
Jan Muntermann, University of Göttingen, Germany

Effects of Persuasive Claims on Desirability and Impulse Purchase Behavior

Michelle Yah Ting Gwee, National University of Singapore
Klarissa Ting Ting Chang, National University of Singapore

Effects of RFID Technology on Profitability and Efficiency in Retail Supply Chains

seungjae shin, Mississippi State University, Meridian
Burak Eksoglu, Mississippi State University

Exploring the Impact of Online Reviews with Brand Equity for Online Software Purchasing Behavior

Jason Triche, Texas Tech University
Qing Cao, Texas Tech University
Mark Thompson, Texas Tech University

Extending Successful eBusiness Models to the Mobile Internet: The Case of Sedo's Domain Parking

Claudia Loebbecke, University of Cologne
Virpi K. Tuunainen, Aalto University School of Economics

Impact Analysis in E-Business: A Case of Adoption Research

Liang Chen, University of Kentucky
Clyde Holsapple, University of Kentucky

IT-enabled Excess Capacity Markets for Services: Examining the Economic Potential in Cost-driven Service Supply Chains

Christoph Dorsch, FIM Research Center, Augsburg University, Germany

Moderating Roles of Review Credibility and Author Popularity on Book Sales

Keehyung Kim, University of Wisconsin - Madison
Xiao Ma, University of Wisconsin - Madison
Sung Kim, University of Wisconsin - Madison

Organizational Engagement in Social Media to Motivate Strategic Directed Action: A Revelatory Case

Donald R. Heath, University of North Carolina at Greensboro
Rahul Singh, University of North Carolina at Greensboro
Jai Ganesh, Infosys Technologies Ltd.

Paying for News: Opportunities for a New Business Model through Personalized News Aggregators (PNAs)

Oliver Oechslein, Ludwig-Maximilians-Universität München
Thomas Hess, Ludwig-Maximilians-Universität München

Product Reputation Manipulation: The Impact of Shill Reviews on Perceived Quality

Toan Ong, University of Colorado Denver
Michael Mannino, University of Colorado Denver
Dawn Gregg, University of Colorado Denver

The Impact of Information Technology on the Six “Ts” of Supply Chain Management

Lemuria Carter, North Carolina Agricultural and Technical State University
Jack Crumbly, Tuskegee University

The Impact of Social Media Appearances During Election Campaigns

Julian Bühler, ESCP Europe Business School Berlin
Markus Bick, ESCP Europe Business School Berlin

Use of Social Software in E-Business: A Cross-Sectional, Cross-Country Study

Olga Levina, Technische Universitat Berlin
Iris Vilnai-Yavetz, Ruppin Academic Center

Value Creation in the Cloud: Understanding Business Model Factors Affecting Value of Cloud Computing

Lorraine Morgan, National University of Ireland Galway
Kieran Conboy, National University of Ireland, Galway

What Drives Users to Pay for Freemium Services? Examining People’s Willingness to Pay for Music Services

Thomas M. Wagner, Ludwig-Maximilians-Universität München
Thomas Hess, Ludwig-Maximilians-Universität München