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General Presentations

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Schedule
	A Study of Self-serviced Online Banking System: The Role of Quality and Commitment-assurance Wen-Shan Lin, National Chiayi University, Taiwan Chun-Hsien Wang, National Chiayi University, Taiwan
	Architecture and Implementation of a Decision Support System for Software Industry Business Models Christina Di Valentin, German Research Center for Artificial Intelligence Andreas Emrich, German Research Center for Artificial Intelligence Dirk Werth, German Research Center for Artificial Intelligence Peter Loos, German Research Center for Artificial Intelligence
	Common Patterns of Cloud Business Models Stine Labes, Technische Universitat Berlin Koray Erek, Technische Universitat Berlin Ruediger Zarnekow, Technische Universitat Berlin
	Credence Goods and Online Product Reviews: An Exploration of the Product Type Concept in the Social Commerce Era Michael Siering, Goethe University Frankfurt Jan Muntermann, University of Göttingen, Germany
	Effects of Persuasive Claims on Desirability and Impulse Purchase Behavior Michelle Yah Ting Gwee, National University of Singapore Klarissa Ting Ting Chang, National University of Singapore
	Effects of RFID Technology on Profitability and Efficiency in Retail Supply Chains seungjae shin, Mississippi State University, Meridian Burak Eksoglu, Mississippi State University
	Exploring the Impact of Online Reviews with Brand Equity for Online Software Purchasing Behavior Jason Triche, Texas Tech University Qing Cao, Texas Tech University Mark Thompson, Texas Tech University
	Extending Successful eBusiness Models to the Mobile Internet: The Case of Sedo's Domain Parking Claudia Loebbecke, University of Cologne Virpi K. Tuunainen, Aalto University School of Economics
	Impact Analysis in E-Business: A Case of Adoption Research Liang Chen, University of Kentucky Clyde Holsapple, University of Kentucky
	IT-enabled Excess Capacity Markets for Services: Examining the Economic Potential in Cost-driven Service Supply Chains Christoph Dorsch, FIM Research Center, Augsburg University, Germany
	Moderating Roles of Review Credibility and Author Popularity on Book Sales Keehyung Kim, University of Wisconsin - Madison Xiao Ma, University of Wisconsin - Madison Sung Kim, University of Wisconsin - Madison
	Organizational Engagement in Social Media to Motivate Strategic Directed Action: A Revelatory Case Donald R. Heath, University of North Carolina at Greensboro Rahul Singh, University of North Carolina at Greensboro Jai Ganesh, Infosys Technologies Ltd.
	Paying for News: Opportunities for a New Business Model through Personalized News Aggregators (PNAs) Oliver Oechslein, Ludwig-Maximilians-Universität München Thomas Hess, Ludwig-Maximilians-Universität München
	Product Reputation Manipulation: The Impact of Shill Reviews on Perceived Quality Toan Ong, University of Colorado Denver Michael Mannino, University of Colorado Denver Dawn Gregg, University of Colorado Denver
	The Impact of Information Technology on the Six “Ts” of Supply Chain Management Lemuria Carter, North Carolina Agricultural and Technical State University Jack Crumbly, Tuskegee University
	The Impact of Social Media Appearances During Election Campaigns Julian Bühler, ESCP Europe Business School Berlin Markus Bick, ESCP Europe Business School Berlin
	Use of Social Software in E-Business: A Cross-Sectional, Cross-Country Study Olga Levina, Technische Universitat Berlin Iris Vilnai-Yavetz, Ruppin Academic Center
	Value Creation in the Cloud: Understanding Business Model Factors Affecting Value of Cloud Computing Lorraine Morgan, National University of Ireland Galway Kieran Conboy, National University of Ireland, Galway
	What Drives Users to Pay for Freemium Services? Examining People’s Willingness to Pay for Music Services Thomas M. Wagner, Ludwig-Maximilians-Universität München Thomas Hess, Ludwig-Maximilians-Universität München