Abstract

Many information systems development (ISD) projects are deemed a failure in the field. However, several practitioners and researchers argue these projects could actually be considered successful if we used a broader definition of software development project success. Answering the call for further research on what makes ISD projects successful, this paper describes the process used to build the theoretical model of ISD Success, which includes a thorough literature review to create an initial model followed by semi-structured interviews conducted to validate the model and to allow for the discovery of emergent constructs, sub-constructs, and hypotheses. The end result of this research is the theoretical model of ISD success. After subsequent research has established the links from ISD success to IS success, project professionals will be able to use the ISD Success to predict success of an ISD project. Early prediction may allow professionals to head off potentially unsuccessful systems.

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Team Members' Perspectives on Information Systems Development Success

Many information systems development (ISD) projects are deemed a failure in the field. However, several practitioners and researchers argue these projects could actually be considered successful if we used a broader definition of software development project success. Answering the call for further research on what makes ISD projects successful, this paper describes the process used to build the theoretical model of ISD Success, which includes a thorough literature review to create an initial model followed by semi-structured interviews conducted to validate the model and to allow for the discovery of emergent constructs, sub-constructs, and hypotheses. The end result of this research is the theoretical model of ISD success. After subsequent research has established the links from ISD success to IS success, project professionals will be able to use the ISD Success to predict success of an ISD project. Early prediction may allow professionals to head off potentially unsuccessful systems.