Track

Virtual Communities and Collaborations

Abstract

The purpose of this research is to examine whether the team diversity and psychological factors (such as, trust andmotivation) can influence performance of short-duration, ad-hoc virtual teams engaged in problem solving tasks. We focuson the diversities of the members of virtual teams across national culture, educational specialization, and collaborationtechnology proficiency. A laboratory experiment was conducted involving virtual teams that were engaged in data modeldesign. The results indicate that educational specialization diversity affects trust and motivation in the virtual teams. We alsofind that both trust and collaboration technology proficiency diversity influence performance of the virtual teams. Thefindings of the study highlight the importance of diversity and psychological factors in shaping the performance of shortdurationvirtual teams.

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