Abstract

Corporate leaders have joined industry associations and government in maintaining that supporting diversity is an important part of the solution to the skills shortage in the Information and Communications Technology Sector (ICT). Considerable research and discussion has focused on the plight of minority groups in Canada and the gap between their potential and their experience in the workforce generally, and in the ICT sector. Less attention has been focused on the gaps between visible minority groups and gender. Our study makes an important contribution by examining workplace perceptions of more than 6783 managers with a minimum of 10 years experience in nine large Canadian companies in the ICT Sector. The principal conclusions of the paper are that there is a significant gap between the workplace perceptions of visible minorities and white/Caucasians, and to a lesser degree, men and women employees in the ICT sector.

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