Abstract
This research in progress study investigates how job monitoring practices are evolving in hybrid and remote work environments, with a focus on fairness, control and employee experience. The study integrates two streams of literature on monitoring and hybrid work to explore how organisations implement monitoring systems, how employees perceive their impact and how perceptions are shaped by contextual and organisational factors. Drawing on procedural justice and control theory, a conceptual framework is developed to classify monitoring tools by their level of intrusiveness on employee autonomy. A qualitative case study approach is employed to examine how these dynamics unfold in practice. The findings, which will be developed through cross-case analysis, are expected to highlight how the perceived fairness and intrusiveness of monitoring shape employee acceptance, compliance, or resistance in hybrid settings. The study offers theoretical and practical insights for designing monitoring systems that promote trust, transparency and accountability in distributed teams.
Recommended Citation
Tang, Si Yen; Ahuja, Manju; and Seshadrinath, Sandeep Mysore, "Job Monitoring in Hybrid and Remote Work" (2025). ACIS 2025 Proceedings. 258.
https://aisel.aisnet.org/acis2025/258