ACIS 2024 Proceedings

Abstract

In the rapidly evolving landscape of information system development, organisations increasingly embrace innovative methodologies to stay competitive and responsive to changing market demands. In this volatile environment, using minimum viable products and fostering an innovation culture have emerged as critical strategies. However, as organisations strive to incorporate these elements into their development processes, tensions inevitably arise, posing challenges to the success of the project. Our study fills a critical gap in the literature on information system development processes by aiming to identify the origins of the tensions at the intersection of delivering minimum viable products and fostering innovation culture in information system projects. Drawing on a qualitative study involving information system development industry experts working on various projects in Australia, the UK, Canada and Sri Lanka, we present this paper, highlighting four tension origins that we identified – People, Process, Policy and Market Dynamics.

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