Abstract
Recently, voice conversations in organisations have been made visible, traceable and searchable by AI-powered meeting assistants. In this paper, drawing on multiple streams of literature, we present five extant perspectives of meetings and explain their significance. Then we demonstrate that current scholarship on meeting assistants considers only three of five perspectives of meetings (meetings as temporal activities, interactional means and information exchange). We articulate why including the last two perspectives (meetings as arenas for identity work and representations of organisations) in product design is critical for the use of these technologies in organisations. We also propose future research directions.
Recommended Citation
Hefer, Laura; Gal, Uri; and Hsu, Carol, "AI Meeting Assistants, Views of Organisational Meetings and Potential Implications to Productivity" (2023). ACIS 2023 Proceedings. 112.
https://aisel.aisnet.org/acis2023/112