Abstract

Digital transformation of the healthcare supply chain has the potential to improve clinical safety. The Covid-19 pandemic has exposed healthcare supply chain deficiencies through shortages of Personal Protective Equipment and vaccines. Many healthcare supply chain processes are manual due to complexity, costs and lack of solutions and current capability to benefit from digitization, use of unique identifiers and aggregated data. This study follows the implementation of a digital tool to enable electronic procurement between healthcare providers and their suppliers. An artifact (Clinical Safety Evaluation Model) is under development to measure the key clinical safety indicators both pre and post digital transformation of the healthcare supply chain for small to medium healthcare providers. The results of this study will produce an empirical evaluation model for use by healthcare service providers. The findings are expected to confirm that digital transformation of the healthcare supply chain improves clinical safety.

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