Knowledge Retention through Low-Tech Knowledge Sharing Channels in Loosely-Coupled Networks: A Human-Based Approach

Authors

Rosemary Van Der Meer, School of Management, Operations and Marketing, University of Wollongong, New South WalesFollow
Karlheinz Kautz, School of Management, Operations and Marketing, University of Wollongong, New South WalesFollow

Abstract

This study examines a human-based approach for knowledge retention that is evolving through various knowledge sharing channels in a low-technology environment with a strong emphasis on social networks in a loosely-coupled inter-organisational government-industry collaboration focused on regional sustainability. Using social network analysis combined with interview and observational analysis, our results show that a combination of close-knit community ties and group interaction promote the development of strong personal networks that provide continued access to group memory to retain the group’s knowledge.

Recommended Citation

Meer, Rosemary Van Der and Kautz, Karlheinz, "Knowledge Retention through Low-Tech Knowledge Sharing Channels in Loosely-Coupled Networks: A Human-Based Approach" (2015). ACIS 2015 Proceedings. 121.
https://aisel.aisnet.org/acis2015/121