Individually tailored client-focused reports for ubiquitous devices: An experimental analysis

Authors

Stephen P. Smith, Department of Accounting and Finance, Monash University, Australia and Department of Computing and Information Systems, The University of Melbourne, AustraliaFollow
Reeva Lederman, Department of Computing and Information Systems, The University of Melbourne, AustraliaFollow
Paul Monagle, Department of Paediatrics, The University of Melbourne and Royal Children’s Hospital Melbourne, AustraliaFollow
Basil Alzougool, Department of Computing and Information Systems, The University of Melbourne, AustraliaFollow
Lee Naish, Department of Computing and Information Systems, The University of Melbourne, AustraliaFollow
Suelette Dreyfus, Department of Computing and Information Systems, The University of Melbourne, AustraliaFollow

Abstract

We describe results of a test of a method for tailoring communications based on the recipient’s preferred information processing style and dominant motivational attitude. Results indicate that the greater the match between the style of the report and the individual’s attributes, the more informed the reader feels about the subject of the report. This research has been conducted as part of a study into methods to design patient-centred medical using diabetic patients as an exemplar of chronic disease. The long term aim is to use reports personalised to the recipient to better inform patients about their disease and strengthen their motivation to follow the treatment plan.

Recommended Citation

Smith, Stephen P.; Lederman, Reeva; Monagle, Paul; Alzougool, Basil; Naish, Lee; and Dreyfus, Suelette, "Individually tailored client-focused reports for ubiquitous devices: An experimental analysis" (2012). ACIS 2012 Proceedings. 114.
https://aisel.aisnet.org/acis2012/114