Abstract

The case method is much used in information systems education. There is little consideration on how to use this method in culturally mixed classes. This matter is increasingly important in Australian universities where many IS courses are filled with students from different cultural and educational backgrounds. This paper focuses on how to encourage participation in culturally mixed classes where the case method is used. It is based on the authors’ experiences of, and reflection on, teaching an information systems undergraduate subject using the case method for Year 3 level students. The purpose of the paper is to share our experiences with others in using the case method, and thereby improve teaching and learning. We critically look at the effectiveness of the case method in culturally mixed classes. We present here how the method was modified and discuss strengths and weaknesses of the modified format.

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