Abstract

Process orientation and understanding of the value of functional integration are considered essential for business graduates today. Universities have employed several approaches for imparting this knowledge. This paper reports on a study that analyses and measures the process related knowledge and skills gained by the business students in one business information systems unit. A three factor structure model instrument with 25 items is designed and validated as a suitable instrument to measure the knowledge gained. Study notes significant improvement in the knowledge of business processes and integration concepts and validates the teaching and learning approach adopted in this unit.

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