Abstract

Within the construction industry issues surrounding the IT investment process remain largely unexplored. To address this aforementioned deficiency, a questionnaire survey was undertaken to examine the approaches used by construction organizations to evaluate and justify their IT investments. The analysis of 126 responses revealed the following key findings: different types of organization significantly differ in the amount they investment in IT; investment levels in IT were not influenced by organizational size; and the scope of purpose of ex-ante IT evaluation was considered broader than a financial control mechanism. Instead, the organizations sampled used ex-post evaluation as an opportunity for learning and thus regenerated knowledge. Based on these findings a pragmatic ex-ante IT evaluation framework is proposed which can be used by construction organizations to ameliorate their investment decision-making process.

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