Abstract

The Smart Internet Cooperative Research Centre aims to produce Internet technologies that are scaleable, intelligent and user friendly. Alongside four technology programs, a key research innovation of the SITCRC is the User Environment program aimed at ensuring technology outputs are user-centred and market focused. A challenge for researchers in this program is to ensure a user focus in the discovery phase of technical research where technologies and their functionalities are as yet poorly defined. This paper reports on the development of a methodological approach called Discovery UCD that is useful for researchers attempting UCD outside purely product focused corporate environments.Abstract paragraph

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