Abstract

Websites promote or provide information about products, and are the portals through which most electronic transactions are conducted (Singh and Dalal, 1999; Kowtha and Choon, 2001). Nowadays many universities offer e-Commerce/e-Business degree programs (Swatman and Chan, 2001), with information embodied in associated websites. It is less clear whether e-Commerce techniques are utilised by universities at these sites for selling their educational “products” – degree programs. In this paper we apply Ho’s framework for evaluation of websites (Ho, 1997) to review e-Commerce/ e-Business program websites in Australia and Hong Kong SAR1, and suggest ways in which universities could make better use of e-Commerce techniques for their own portals.

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