Abstract

The emergency triage is being implemented due to the congestion of the emergency services, for several reasons, such as: easy access to the patient, demanding an immediate diagnostic an medical aid, prioritizing severely ill patients rather than patients with minor problems that make improper use of the emergency areas. The objective is building a system, integrated to the main system of health organization, for management of emergency triage. To do this, we have analysed and developed a system which allows us to evaluate patients through a mobile application. Results suggest that the integration of emergency triage to mobile application, helps to improve and optimize resource management and decrease the response time. In conclusion, this system optimizes the resources implemented as well as an increase of customer satisfaction.

Recommended Citation

Medina-Merodio, J., Castillo-Martinez, A., Gutiérrez-Escolar, A., De-Marcos, L., & Sanchez-Pardo, L. (2015). Framework for Development Triages through Mobile Applications. In D. Vogel, X. Guo, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Transforming Healthcare through Information Systems (ISD2015 Proceedings). Hong Kong, SAR: Department of Information Systems. ISBN: 978-962-442-393-8. http://aisel.aisnet.org/isd2014/proceedings2015/Mobile/3.

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Framework for Development Triages through Mobile Applications

The emergency triage is being implemented due to the congestion of the emergency services, for several reasons, such as: easy access to the patient, demanding an immediate diagnostic an medical aid, prioritizing severely ill patients rather than patients with minor problems that make improper use of the emergency areas. The objective is building a system, integrated to the main system of health organization, for management of emergency triage. To do this, we have analysed and developed a system which allows us to evaluate patients through a mobile application. Results suggest that the integration of emergency triage to mobile application, helps to improve and optimize resource management and decrease the response time. In conclusion, this system optimizes the resources implemented as well as an increase of customer satisfaction.